BUICK-GMC MEGA DIEZ OAXACA

Very bad service from your SELLER named EMMANUEL, I bought a SIERRA 2023 in August, from the first moment I had a question and contacted him, there was not the slightest interest in assisting me; and this has been their treatment, at this moment I need them to resend me my vehicle insurance policy, because I have lost it, I have been requesting it for 4 days, and it seems that it is even fun for them, because they even answer me with emoticons on WhatsApp. Very bad for this seller, they should send him home to rest, because customer service is definitely NOT HIS THING. I have bought 4 trucks at this agency, 2 SIERRAS and 2 SILVERADO, and I have never had such POOR CARE.

When I bought my new car and there was good service, but now that I came to get my bill after finishing paying, they left me waiting for more than an hour. When I arrived they asked me for my IFE only. After 15 minutes they gave my IFE to the person who would give me my invoice. After 20 minutes they asked me for the contract number and Miss Alejandra talks more on the phone and with her co-workers than rushing. I am a customer sitting in the waiting room and I must be a priority. It is not okay to let a client wait like this. The truth is that with this deal I will not buy from GM Financial Oaxaca again.

Very luxurious cars, very good financing plans, it has easy access parking, the sales executives are very friendly and trained, if you have any questions, contact them

Terrible attention to request an appointment for service. They hang up on you, they don't answer, they don't give you information. Evil.

Good